Welcome to AOL Outsourcing. These Terms & Conditions govern your access to and use of the AOL Outsourcing website and the information, resources, and services made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About AOL Outsourcing

AOL Outsourcing provides virtual administrative support solutions for healthcare organizations, including medical and dental practices.

Services may include virtual medical assistance, billing support, referral coordination, prior authorization support, medical scribing, remote patient monitoring support, dental administrative support, and other customized virtual assistance.

Specific services, responsibilities, pricing, deliverables, and terms of engagement may be governed by separate agreements between AOL Outsourcing and its clients.

2. Website Use

You may use this website for lawful business and informational purposes only.

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to the website or its systems
• Introduce viruses, malware, or other harmful technology
• Interfere with the security or operation of the website
• Copy, scrape, reproduce, or distribute website content without authorization
• Impersonate another person or organization
• Submit false, misleading, or inappropriate information through website forms

We reserve the right to restrict or terminate access to the website where misuse is identified.

3. Information Provided Through the Website

The information presented on this website is provided for general informational and business purposes.

While we aim to keep website content accurate and current, AOL Outsourcing does not guarantee that all information will always be complete, current, error-free, or suitable for every organization.

Service availability, features, processes, and other information may change without prior notice.

4. No Medical Advice

AOL Outsourcing provides administrative and virtual support services. Unless expressly stated in a separate written agreement, information on this website is not intended to constitute medical advice, diagnosis, treatment, or other professional clinical guidance.

Nothing on this website should be used as a substitute for advice from a qualified healthcare professional.

5. No Client Relationship Through Website Use

Visiting this website, submitting a contact form, or communicating with AOL Outsourcing does not by itself create a client, partnership, employment, agency, or other contractual relationship.

A formal service relationship begins only when the appropriate parties agree to applicable service terms or enter into a separate written agreement.

6. Contact Form and Submitted Information

When submitting information through our website, you agree to provide information that is accurate and relevant to your inquiry.

Our general contact forms are intended for business inquiries.

Please do not submit patient medical records, protected health information, confidential clinical information, or other highly sensitive information through a general website form unless AOL Outsourcing has specifically authorized a secure method for submitting such information.

For information about how website submissions are handled, please review our Privacy Policy.

7. Healthcare Information and Protected Health Information

Certain services provided to healthcare organizations may involve access to or handling of protected health information.

Where applicable, the use, disclosure, safeguarding, and management of such information may be governed by separate agreements between AOL Outsourcing and the healthcare organization, including a Business Associate Agreement where required.

These Terms & Conditions do not replace or modify any applicable Business Associate Agreement, service agreement, confidentiality agreement, or other written contract between AOL Outsourcing and a client.

If there is a conflict between these website Terms & Conditions and a separately executed client agreement, the separately executed agreement will control with respect to the services covered by that agreement.

8. Service Inquiries

Submitting an inquiry does not guarantee:

• Acceptance as a client
• Availability of a particular service
• A specific response time
• Specific pricing
• Specific personnel or staffing
• Any particular business or operational outcome

Service arrangements will depend on the needs of the organization and any terms agreed upon separately.

9. Intellectual Property

Unless otherwise indicated, the website and its content, including text, graphics, branding, logos, page designs, visual elements, and other materials, are owned by or licensed to AOL Outsourcing and are protected by applicable intellectual property laws.

You may view website content for your own legitimate business or informational purposes.

You may not reproduce, republish, sell, distribute, modify, or commercially exploit website content without prior written authorization from AOL Outsourcing.

10. Third-Party Links and Services

Our website may include links to third-party websites, platforms, applications, or services.

These third parties operate independently from AOL Outsourcing.

We do not control and are not responsible for the availability, content, security, privacy practices, policies, or operation of third-party websites or services.

Your use of third-party services is subject to their respective terms and policies.

11. Website Availability

We work to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical issues, hosting interruptions, security concerns, upgrades, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue any part of the website at any time.

12. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as available” and “as is” basis.

AOL Outsourcing makes no warranties, express or implied, regarding the availability, accuracy, reliability, completeness, suitability, or performance of the website or its content.

Nothing on the website constitutes a guarantee of specific business, financial, operational, clinical, or administrative results.

13. Limitation of Liability

To the fullest extent permitted by applicable law, AOL Outsourcing and its owners, officers, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your use of, or inability to use, this website.

This includes losses resulting from reliance on website information, interruptions, technical problems, third-party websites, unauthorized access, or other circumstances related to website use.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limited.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold AOL Outsourcing and its representatives harmless from claims, damages, liabilities, losses, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms & Conditions, or infringement of the rights of another person or organization.

15. Privacy

Your use of this website is also subject to our Privacy Policy.

We encourage you to review the Privacy Policy to understand how information submitted through or collected by the website may be handled.

16. Changes to These Terms

AOL Outsourcing may revise these Terms & Conditions from time to time to reflect changes in our website, services, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

Your continued use of the website after updated terms are posted constitutes acceptance of the revised Terms & Conditions to the extent permitted by applicable law.

17. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

18. Entire Website Terms

These Terms & Conditions, together with our Privacy Policy and any other policies expressly referenced on the website, constitute the terms governing general use of this website.

Separate agreements may apply when you engage AOL Outsourcing for services.

19. Contact Us

If you have questions about these Terms & Conditions or AOL Outsourcing services, please contact us through our Contact Us page.

Contact Page: Contact Us