Our Services
Virtual Support For Healthcare Workflow
From patient communication and scheduling to billing, referrals, documentation, and administrative coordination, AOL Outsourcing provides flexible virtual support that helps healthcare teams work more efficiently.
Virtual Medical Assistant
Our Virtual Medical Assistant services help healthcare teams manage routine administrative responsibilities while maintaining an organized and responsive workflow.
- Inbound and outbound calls
- Appointment scheduling
- Patient follow-ups
- Referral coordination
- Prior authorization support
- Administrative communication
- General practice support
- Customized assistance based on your workflow
Virtual Medical Billing
Administrative billing responsibilities can quickly create backlogs and consume valuable staff time. Our virtual billing support helps your team stay organized and manage important billing-related tasks more efficiently.
- Billing-related administrative support
- Claims workflow assistance
- Follow-up coordination
- Payment-related administrative tasks
- Documentation organization
- General billing support
Medical Referral Support
Referral management requires consistent communication, follow-up, and organization. AOL Outsourcing provides virtual support to help practices coordinate referrals more efficiently.
- Referral intake assistance
- Referral documentation
- Provider communication
- Patient follow-ups
- Referral status tracking
- Administrative coordination
Prior Authorization Support
Prior authorization requirements can take significant time away from internal staff. Our virtual support helps practices manage the administrative side of the process more efficiently.
- Authorization request coordination
- Documentation organization
- Status follow-ups
- Communication support
- Administrative tracking
Virtual Medical Scribe
Virtual scribe support can help reduce documentation pressure and allow providers to focus more attention on patients and clinical responsibilities.
- Documentation assistance
- Administrative note support
- Record organization
- Workflow coordination
- Other documentation-related responsibilities
Remote Patient Monitoring Support
Remote Patient Monitoring programs can involve ongoing communication, organization, and administrative follow-up. AOL Outsourcing provides virtual assistance to help support these workflows.
- Patient communication
- Administrative follow-ups
- Workflow coordination
- Documentation organization
- Scheduling support
- General RPM administrative assistance
Virtual Dental Assistant
Our Virtual Dental Assistant services help dental teams reduce administrative workload and keep daily operations running smoothly.
- Appointment scheduling
- Incoming and outgoing calls
- Patient communication
- Follow-ups
- Administrative coordination
- Referral support
- Customized practice assistance
Virtual Dental Billing
AOL Outsourcing provides virtual administrative support for dental billing responsibilities, helping practices manage time-consuming tasks and maintain a more efficient workflow.
- Billing administration
- Follow-up support
- Documentation organization
- Payment-related coordination
- General dental billing assistance
Need Something Different?
Support Built Around Your Practice
Not every healthcare organization needs the same type of assistance. If your team has responsibilities that are not listed above, we can discuss your workflow and identify areas where additional virtual support may help.
Whether you need help with one specific function or several administrative responsibilities, the goal is to create a practical support solution around your operational needs.
Simple Process
Getting the Right Support Should Be Simple
Tell Us What You Need
Share your current challenges, workflow, and the responsibilities you would like to delegate.
Build Your Support Solution
We identify the type of virtual support that best fits your practice and operational needs.
Integrate and Move Forward
Add virtual support to your workflow and give your internal team more time to focus on higher-value responsibilities.
Who We Support
Built for Modern Healthcare Teams
Medical Practices
Dental Practices
Specialty Clinics
Behavioral Health Practices
Telehealth Providers
Growing Healthcare Organizations
A Better Way to Support Your Team
Create More Capacity Without Adding More Administrative Pressure
Reduce Administrative Burden
Move repetitive and time-consuming tasks away from already busy team members.
Improve Workflow Efficiency
Keep important administrative processes organized and moving.
Focus More on Patient Care
Give your in-house team more time to focus on the work that matters most.
Freequently Asked Questions
AOL Outsourcing provides virtual support for medical and dental practices, including virtual medical assistance, billing support, referral coordination, prior authorization support, virtual medical scribing, remote patient monitoring support, dental assistance, dental billing, and customized administrative support.
Yes. We can tailor virtual support around your existing workflow, priorities, and administrative needs rather than using a one-size-fits-all approach.
Yes. Our services are designed to support medical practices, dental practices, specialty clinics, behavioral health practices, telehealth providers, and other growing healthcare organizations.
A Virtual Medical Assistant can support tasks such as inbound and outbound calls, appointment scheduling, patient follow-ups, referrals, prior authorizations, administrative communication, and other routine practice responsibilities.
Yes. We provide virtual administrative support for both medical and dental billing workflows, including organization, follow-up coordination, and other billing-related responsibilities.
Yes. We can assist with referral coordination, documentation, follow-ups, authorization requests, status tracking, and related administrative communication.
Yes. We provide administrative support for Remote Patient Monitoring workflows, including patient communication, follow-ups, scheduling, documentation organization, and general coordination.
We begin by learning about your current workflow, challenges, and the responsibilities you want to delegate. From there, we identify the type of virtual support that best fits your practice and operational needs.
Yes. You can use our support for a specific administrative function or combine multiple services depending on what your practice needs.
Contact AOL Outsourcing and tell us where your team needs additional support. We will discuss your workflow and help identify a virtual support solution that fits your practice.
Get Started
Ready to Give Your Practice More Support?
Tell us where your team needs help, and we’ll work with you to identify a virtual support solution that fits your workflow, priorities, and operational goals.