Question 1

What is a virtual medical assistant?

Accepted Answer

A virtual medical assistant is a remote professional who supports administrative and patient-access workflows for a medical practice.

Question 2

What tasks can a virtual medical assistant handle?

Accepted Answer

Support can include scheduling, patient communication, insurance verification, prior authorization coordination, referrals, chart preparation, billing administration, and follow-up.

Question 3

Can virtual medical assistants work with our EHR and practice systems?

Accepted Answer

Yes. Support is matched to the systems, permissions, scripts, and workflows your practice uses.